Privacy policy
1. responsible:
Agentur Wolkenstein
Wöhrdstraße 29
93059 Regensburg
Germany
Phone: +49 941 5047767
E-mail: mail@agentur-wolkenstein.de
Represented by:
Anastasia Wolkenstein
2. collection and storage of personal data and the nature and purpose of their use
a) When visiting the website
When you visit our website, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected without any action on your part and stored until it is automatically deleted:
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IP address of the requesting computer,
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Date and time of access,
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Name and URL of the retrieved file,
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Website from which access is made (referrer URL),
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the browser used and, if applicable, the operating system of your computer and the name of your access provider.
We process the aforementioned data for the following purposes:
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Ensuring a smooth connection to the website,
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To ensure a comfortable use of our website,
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Evaluation of system security and stability and
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for other administrative purposes.
The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes for data collection listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person.
b) When using our contact form
For questions of any kind, we offer you the opportunity to contact us via a form provided on the website. It is necessary to provide a valid e-mail address so that we know who sent the request and can answer it. Further information can be provided voluntarily.
Data processing for the purpose of contacting us is carried out in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily given consent.
3. disclosure of data
Your personal data will not be transferred to third parties for purposes other than those listed below.
We only pass on your personal data to third parties if:
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you have given your express consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR,
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the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR is necessary for the assertion, exercise or defense of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
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in the event that there is a legal obligation for disclosure pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR, and
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this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR.
4. cookies
We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device when you visit our website. Cookies do not cause any damage to your end device and do not contain any viruses, Trojans or other malware.
Information is stored in the cookie that results in each case in connection with the specific end device used. However, this does not mean that we obtain direct knowledge of your identity.
On the one hand, the use of cookies serves to make the use of our website more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.
In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your end device for a specified period of time. If you visit our site again to use our services, it is automatically recognized that you have already visited us and which entries and settings you have made so that you do not have to enter them again.
The data processed by cookies are necessary for the purposes mentioned to protect our legitimate interests and those of third parties in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.
Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. However, completely deactivating cookies may mean that you cannot use all the functions of our website.
5. rights of data subjects
You have the right:
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to request information about your personal data processed by us in accordance with Art. 15 GDPR,
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in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us,
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to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR,
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to demand the restriction of the processing of your personal data in accordance with Art. 18 GDPR,
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in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller
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in accordance with Art. 7 para. 3 GDPR, to revoke your consent to us at any time,
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to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR.
6. right of objection
If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR.
7. data security
We use the widespread SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser when you visit our website.
8. topicality and amendment of this privacy policy
This privacy policy is currently valid and was last updated in May 2025.
### VERSION IN SIMPLE LANGUAGE ###
1. general information
The protection of your personal data is of particular concern to us. Your data will only be processed in accordance with the statutory provisions (GDPR). In this privacy policy, we inform you about the most important aspects of data processing on our website.
2. collection and processing of personal data
a) Server log files
When you visit our website, the web server automatically collects data that your browser transmits to us. This data includes
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Browser type and version
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Operating system
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Referrer URL
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IP address
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Time of the request
This data is stored in log files and is used exclusively to ensure the proper operation of the website and to analyze errors.
b) Contact form
If you send us inquiries via our contact form, we store the data you enter (e.g. name, email address, message) in order to process your inquiry. This data will not be passed on to third parties unless this is necessary to process your request.
c) Cookies
Our website uses cookies to make it easier for you to use and to improve its functionality. You can deactivate the use of cookies in your browser at any time. Please note, however, that this may restrict the use of some functions.
3. use of services and plugins
a) Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. You can find more information about Google Analytics and data processing by Google in Google’s privacy policy.
b) YouTube videos
Our website integrates YouTube videos. The YouTube API is used to display videos on our site. When you visit a page with embedded videos, a connection to the YouTube servers is established. YouTube is informed which pages you visit.
c) Vimeo videos
Similar to YouTube, we also use Vimeo to embed videos. When you use these videos, data is transmitted to Vimeo. You can find more information on this in Vimeo’s privacy policy.
d) Further plugins
The following plugins are used on our website:
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WPML (multilingualism): This plugin saves content translation data and stores it in the WordPress database.
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Google FontsWhen using Google Fonts, no personal data is collected, but a connection to Google servers is established when the fonts are loaded.
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UpdraftPlus (backup plugin): This plugin stores data that is necessary for backing up and restoring the website. However, it does not store any personal data.
4. rights of data subjects
You have the right to request information about the personal data we have stored about you free of charge. In addition, you have the right to rectification, erasure or restriction of processing of this data as well as the right to object to processing and the right to data portability.
If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the competent supervisory authority.
5. data security
We use technical and organizational security measures to protect your data from loss, destruction, manipulation and unauthorized access. These measures are continuously improved in line with technological developments.
6. right of objection
You have the right to object to the processing of your personal data at any time if the processing is based on Art. 6 para. 1 lit. f GDPR (legitimate interest). The objection can be sent by e-mail to the contact address given above.
7. changes to this privacy policy
We reserve the right to amend this privacy policy at any time in order to adapt it to changes in the legal framework or changes to our services. The current version of the privacy policy is available on our website.